FAQ

DAZZ is a logistics infrastructure platform that combines last-mile delivery, micro-fulfillment, and on-demand distribution through a network of neighborhood-based dark stores.

Traditional couriers move shipments across cities and attempt delivery once. DAZZ positions inventory close to the customer in advance, enabling faster, more reliable, and on-demand delivery.

It’s fast, on-demand delivery triggered by the customer when they’re ready to receive the order—typically within 45–60 minutes.

Currently focused on Riyadh, with a network of strategically placed dark stores covering key districts.

• E-commerce businesses
• Retail brands with online orders
• Logistics companies needing last-mile infrastructure
• End customers receiving shipments

DAZZ focuses on convenience and reliability— speed and cost follow from better infrastructure.

Because proximity beats movement. Keeping inventory close to customers reduces delivery time and complexity.

Missed deliveries, inefficient routing, and poor customer experience in traditional last-mile logistics.

Your order is first moved to a nearby DAZZ store. Once it’s ready, you can choose to receive it immediately (“Deliver Now”) or pick it up yourself.

A feature that lets you trigger delivery at your preferred time, instead of waiting for a random delivery attempt.

Typically within 45–60 minutes once you trigger delivery.

Yes. You can collect your shipment directly from the assigned DAZZ store.

In most cases, no. DAZZ reduces unnecessary calls by delivering only when you’re ready.

Your shipment stays safely at the DAZZ store until you request delivery or pick it up.

You’ll receive a tracking link where you can see real-time status and location.

Yes, before triggering delivery, you can confirm or update your location.

• Last-mile delivery
• Micro-fulfillment (storage in dark stores)
• Same-day and on-demand delivery
• Customer pickup options
• Returns handling

Storing your inventory in DAZZ’s distributed dark stores closer to your customers to enable faster delivery.

Not necessarily. You can use DAZZ for delivery only, or combine it with fulfillment for better performance.

By delivering only when customers are ready, reducing failed attempts and returns.

Yes. DAZZ integrates with platforms like Salla, Zid, Shopify, or via API.